All Milly + Coup strollers come with a 3 year defects warranty to cover against faults in materials and workmanship when your stroller is used under normal conditions, according to our user manuals and technical specifications. Please note: this policy excludes free accessories and accessories/spare parts sold separately.
The Warranty period starts from the date that your stroller is dispatched from our warehouse and is valid in Australia only.
By registering a warranty for any product purchased through our retail partner Baby Bunting, you will automatically be signed up to receive emails from Milly + Coup. We will not share your email address with any other third parties. You can opt out at any time.
The warranty is not valid in the following cases:
- Defects or faults resulting from improper assembly, care or use as outlined in our user manual;
- Defects or faults resulting from an accident, airline or transport damage;
- Normal wear and tear, including scratches to the frame or colour fading of the fabrics;
- Minor cosmetic scratches or blemishes resulting from shipping;
- Damage to handle/belly bar grips or fabrics (i.e. scuffs or tears) as a result of normal handling and daily use;
- Corrosion, mould or rust due to extreme environmental conditions, including high humidity, salt spray, snow or due to lack of regular maintenance.
- Products that are purchased second hand or from an unauthorised distributor;
- Using a part or accessory that is not compatible with the product and/or not manufactured by Milly + Coup;
- If you or a third party has attempted to modify or repair the stroller without having received written permission from Milly + Coup.
- Claims from anyone other than the original purchaser (i.e. no longer valid if you give you your sibling or friend)
- Damage resulting from extreme heat conditions (i.e. leaving in a car on hot days)
- Customer dissatisfaction with the product in terms of fit, weight, functionality, colour or design.
- Inner tube tyre punctures, tyre bulges or broken air valves;